Network proxy

The proxy is configured in the app:

1. Open Settings → Network proxy. (During license setup, the same form is in the wizard under Behind a proxy? Configure network access.)
2. Choose the Proxy mode:
   • Use system proxy (recommended): the Windows proxy/PAC configuration applies.
   • Manual proxy address: enter the fields:
     • Proxy address: e.g. http://proxy.corp.example:8080
     • Bypass for: hosts reached directly, separated by semicolons (e.g. *.corp.example; 10.0.0.*). Localhost is always bypassed.
   • No proxy (direct connection).
3. Choose Proxy authentication:
   • Automatic (recommended): if the proxy asks for sign-in (HTTP 407), your current OS account answers automatically (NTLM / Kerberos). No password is stored, and nothing is sent unless the proxy actually asks.
   • Username and password: stored encrypted on this machine; it never leaves it.
   • Never authenticate.

Connections still fail

1. Check the internet connection first, an interrupted connection produces the same errors as a blocked one.
2. Confirm the domains AskUI needs are reachable through the proxy: Network requirements.
3. If they are allowlisted and it still fails, your network is doing something to the traffic that needs your IT team, get in touch and we will work it out with them.