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Overview
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Frequently Asked Questions
Glossary
On this page
General Questions
What is AskUI?
What makes AskUI different from other automation tools?
What platforms does AskUI support?
Is AskUI secure?
Getting Started
How do I install AskUI?
Do I need programming experience?
What languages does AskUI support?
Can I try AskUI for free?
Technical Questions
What AI models does AskUI use?
Can I use AskUI in CI/CD pipelines?
Does AskUI work with virtual machines?
Can AskUI handle dynamic content?
Pricing and Licensing
How is AskUI priced?
Can I use AskUI for commercial projects?
Is there an on-premise option?
Common Use Cases
What can I automate with AskUI?
Can AskUI automate desktop applications?
Does AskUI support mobile testing?
Troubleshooting
Where can I find help?
How do I report bugs?
What if I’m having technical issues?
Community and Resources
Is there a community forum?
Where can I find examples?
Can I contribute to AskUI?
Next Steps
Understanding AskUI
Frequently Asked Questions
Common questions about AskUI
Find answers to commonly asked questions about AskUI.
General Questions
What is AskUI?
AskUI is a UI automation tool that uses AI vision technology to interact with any user interface. Unlike traditional selectors, AskUI understands what’s on your screen visually, making automation more resilient and human-like.
What makes AskUI different from other automation tools?
Visual Understanding
: Uses AI to see and understand UI elements like humans do
No Selectors Needed
: Works without CSS selectors, XPaths, or IDs
Cross-Platform
: Automates any application on Windows, macOS, Linux, Android, and iOS
Natural Language
: Describe what you want in plain English
What platforms does AskUI support?
Desktop
: Windows, macOS, Linux
Mobile
: Android, iOS (via device streaming)
Web
: Any browser
Applications
: Desktop apps, Electron apps, legacy applications
Is AskUI secure?
Yes, AskUI is designed with security in mind:
All communications are encrypted
No screenshots or data leave your infrastructure (with on-premise option)
SOC 2 Type II certified
GDPR compliant
See our
Trust Center
for details.
Getting Started
How do I install AskUI?
See our
Quickstart Guide
for installation instructions for your platform.
Do I need programming experience?
Basic programming knowledge is helpful but not required:
Python SDK is beginner-friendly
Extensive documentation and examples
Active community support
Visual workflow builder coming soon
What languages does AskUI support?
Currently:
Python
(primary, full support)
TypeScript/JavaScript
(legacy, limited support)
Can I try AskUI for free?
Yes! Sign up at
hub.askui.com
for a free trial that includes:
Full feature access
Community support
Sample projects
Technical Questions
What AI models does AskUI use?
AskUI uses proprietary vision models:
UIDT-1
: UI Detection and Text recognition
Custom models
: For specific UI elements
Locator models
: For natural language understanding
See
AI Models
for details.
Can I use AskUI in CI/CD pipelines?
Yes! AskUI integrates with:
GitHub Actions
GitLab CI
Jenkins
Azure DevOps
Docker
See our
Integration Guides
.
Does AskUI work with virtual machines?
Yes, AskUI works with:
VMware
VirtualBox
Hyper-V
Cloud VMs (AWS, Azure, GCP)
Docker containers
Can AskUI handle dynamic content?
Yes! AskUI excels at dynamic content because it:
Understands visual context
Doesn’t rely on fixed selectors
Can wait for elements to appear
Handles animations and transitions
Pricing and Licensing
How is AskUI priced?
AskUI offers:
Free Trial
: Full features for evaluation
Team
: Pay-per-use model
Enterprise
: Custom pricing with SLA
Contact
sales@askui.com
for details.
Can I use AskUI for commercial projects?
Yes, with appropriate licensing. Check your subscription terms or contact sales.
Is there an on-premise option?
Yes, enterprise customers can deploy AskUI on-premise for complete data control.
Common Use Cases
What can I automate with AskUI?
Common scenarios include:
End-to-end testing
Regression testing
Data entry automation
Legacy system integration
Cross-browser testing
Mobile app testing
RPA workflows
Can AskUI automate desktop applications?
Yes! AskUI can automate:
Native Windows applications
macOS applications
Linux applications
Electron apps
Java Swing/AWT
.NET WinForms/WPF
Does AskUI support mobile testing?
Yes, through:
Real device streaming
Emulators/simulators
Cloud device farms
Troubleshooting
Where can I find help?
Troubleshooting Guides
Discord Community
Support Email
Documentation
How do I report bugs?
See our
Bug Reporting Guide
for detailed instructions.
What if I’m having technical issues?
Check our specific troubleshooting guides:
Installation Issues
Network Problems
Detection Issues
Runtime Errors
Community and Resources
Is there a community forum?
Join our
Discord server
to:
Ask questions
Share experiences
Get help from experts
Connect with other users
Where can I find examples?
Documentation examples
GitHub repositories
Discord community projects
YouTube tutorials
Can I contribute to AskUI?
Yes! We welcome contributions:
Report bugs
Suggest features
Share use cases
Write tutorials
Help other users
Next Steps
New to AskUI? Start with our
Quickstart Guide
Need help? Check
Troubleshooting
Want to learn more? Explore
Core Concepts
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Responses are generated using AI and may contain mistakes.