General Questions
What is AskUI?
AskUI is a UI automation tool that uses AI vision technology to interact with any user interface. Unlike traditional selectors, AskUI understands what’s on your screen visually, making automation more resilient and human-like.What makes AskUI different from other automation tools?
- Visual Understanding: Uses AI to see and understand UI elements like humans do
 - No Selectors Needed: Works without CSS selectors, XPaths, or IDs
 - Cross-Platform: Automates any application on Windows, macOS, Linux, Android, and iOS
 - Natural Language: Describe what you want in plain English
 
What platforms does AskUI support?
- Desktop: Windows, macOS, Linux
 - Mobile: Android, iOS (via device streaming)
 - Web: Any browser
 - Applications: Desktop apps, Electron apps, legacy applications
 
Is AskUI secure?
Yes, AskUI is designed with security in mind:- All communications are encrypted
 - No screenshots or data leave your infrastructure (with on-premise option)
 - ISO 27001 certified
 - GDPR compliant
 
Getting Started
How do I install AskUI?
See our Quickstart Guide for installation instructions for your platform.Do I need programming experience?
Basic programming knowledge is helpful but not required:- Python SDK is beginner-friendly
 - Extensive documentation and examples
 - Active community support
 - Visual workflow builder coming soon
 
What languages does AskUI support?
Currently:- Python (primary, full support)
 - TypeScript/JavaScript (legacy, limited support)
 
Can I try AskUI for free?
Yes! Sign up at hub.askui.com for a free trial that includes:- Full feature access
 - Community support
 - Sample projects
 
Technical Questions
What AI models does AskUI use?
AskUI uses proprietary vision models:- UIDT-1: UI Detection and Text recognition
 - Custom models: For specific UI elements
 - Locator models: For natural language understanding
 
Can I use AskUI in CI/CD pipelines?
Yes! AskUI integrates with:- GitHub Actions
 - GitLab CI
 - Jenkins
 - Azure DevOps
 - Docker
 
Does AskUI work with virtual machines?
Yes, AskUI works with:- VMware
 - VirtualBox
 - Hyper-V
 - Cloud VMs (AWS, Azure, GCP)
 - Docker containers
 
Can AskUI handle dynamic content?
Yes! AskUI excels at dynamic content because it:- Understands visual context
 - Doesn’t rely on fixed selectors
 - Can wait for elements to appear
 - Handles animations and transitions
 
Pricing and Licensing
How is AskUI priced?
AskUI offers:- Free Trial: Full features for evaluation
 - Team: Pay-per-use model
 - Enterprise: Custom pricing with SLA
 
Can I use AskUI for commercial projects?
Yes, with appropriate licensing. Check your subscription terms or contact sales.Is there an on-premise option?
Yes, enterprise customers can deploy AskUI on-premise for complete data control.Common Use Cases
What can I automate with AskUI?
Common scenarios include:- End-to-end testing
 - Regression testing
 - Data entry automation
 - Legacy system integration
 - Cross-browser testing
 - Mobile app testing
 - RPA workflows
 
Can AskUI automate desktop applications?
Yes! AskUI can automate:- Native Windows applications
 - macOS applications
 - Linux applications
 - Electron apps
 - Java Swing/AWT
 - .NET WinForms/WPF
 
Does AskUI support mobile testing?
Yes, through:- Real device streaming
 - Emulators/simulators
 - Cloud device farms
 
Troubleshooting
Where can I find help?
How do I report bugs?
See our Bug Reporting Guide for detailed instructions.What if I’m having technical issues?
Check our specific troubleshooting guides:Community and Resources
Is there a community forum?
Join our Discord server to:- Ask questions
 - Share experiences
 - Get help from experts
 - Connect with other users
 
Where can I find examples?
- Documentation examples
 - GitHub repositories
 - Discord community projects
 - YouTube tutorials
 
Can I contribute to AskUI?
Yes! We welcome contributions:- Report bugs
 - Suggest features
 - Share use cases
 - Write tutorials
 - Help other users
 
Next Steps
- New to AskUI? Start with our Quickstart Guide
 - Need help? Check Troubleshooting
 - Want to learn more? Explore Core Concepts