Reporting Bugs & Providing Feedback
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Contacting Support
We’re here to help you resolve any issues you encounter with AskUI. This page provides guidance on how to report bugs and submit feedback.
Reporting Bugs
If you encounter a problem with AskUI, please follow these steps to report it:
-
Gather Information: Before reporting, collect relevant details about the issue:
- Steps to reproduce the problem
- Error messages or screenshots
- Your operating system and AskUI version (use
AskUI-ShowVersions
command) - Any recent changes to your environment
-
Generate an Error Report: Use the built-in error reporting tool:
This command will collect system information and logs to help our team diagnose the issue.
-
Submit Your Report: Send your error report to our support team via:
- Email: support@askui.com
- Discord: Join our community server and post in the #support channel
Providing Feedback
We value your input on how to improve AskUI:
-
Feature Requests: Have an idea for a new feature? Let us know by:
- Emailing feedback@askui.com
- Using the feedback form in AskUI Studio
- Creating a discussion in our GitHub repository
-
User Experience: Share your thoughts on the user interface, documentation, or overall experience.
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Success Stories: We love hearing how you’re using AskUI! Share your use cases and success stories with us.
Response Times
Our support team typically responds within 24-48 business hours. For critical issues affecting production environments, please indicate the urgency in your message.
Community Support
Join our Discord community to connect with other AskUI users, share experiences, and get help from the community.